Stripe12d ago
Analyzing the evidence that helps businesses win “product not received” disputes
Here's a concise summary of the blog post in 2-3 sentences: Businesses submitting delivery confirmation and evidence after delivery confirmation saw significant increases in win rates (44% and 27%, respectively) in disputes related to "product not received." For digital goods, providing evidence of digital activity and usage logs, as well as service documentation, can improve win rates. Stripe's Smart Disputes tool automates the creation of tailored evidence packets for disputes, applying these best practices and helping businesses save time and recover revenue.
PaymentsInfrastructure
1 min