Engineering VP Josh Clemm on how we use knowledge graphs, MCP, and DSPy in Dash

How our universal content processing platform Riviera evolved for AI and beyond

Dropbox engineered a universal content processing platform called Riviera to handle massive-scale file transformations. Riviera initially served as a preview service before evolving into a shared platform across various Dropbox products, supporting over 300 file formats and 100 capabilities. By breaking down complex tasks into reusable transformations, Riviera enabled rapid iteration and adoption across product teams.