Engineering VP Josh Clemm deep-dives into how we think about knowledge graphs, indexes, MCP, and prompt optimization using tools like DSPy.
AI Summary
Here's a 2-3 sentence summary of the engineering blog post: Dropbox developed Dash, an AI-powered platform that connects and analyzes content from various third-party apps and services within a single interface, using knowledge graphs and a highly secure data store. To build Dash, the team engineered a context engine that consists of connectors, a content understanding layer, and a graph-based model for storing and retrieving relevant information. By choosing index-based retrieval over federated retrieval, Dropbox was able to improve data freshness, access company-wide connectors, and enhance offline ranking experiments, but required significant custom work and handling of ingestion time challenges.
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